# Telephone Operator at AccorHotel

> Handle incoming and outgoing calls, route them to the right departments, and relay messages to guests and colleagues.

- Company: AccorHotel
- Location: Pullman Maamutaa, , Maldives
- Places: Pullman Maamutaa, Maldives
- Posted: 2026-11-04
- Work mode: On site
- Apply: https://jobs.smartrecruiters.com/AccorHotel/744000159555309-telephone-operator
- Page: https://ye.saranatour.dev/jobs/telephone-operator-accorhotel-kn7bf227hj4zbv3ve50x3k5td98hkfse

## The posting

Telephone Operator
AccorHotel · Pullman Maamutaa, , Maldives

- Handle incoming and outgoing telephone calls professionally and efficiently.
- Direct calls to the appropriate departments or individuals.
- Respond to general inquiries and provide accurate information.
- Take and relay messages promptly.
- Maintain an updated telephone directory and contact list.
- Handle emergency calls and follow established communication procedures.
- Ensure courteous and professional communication with guests and colleagues.

- High school diploma or equivalent.
- Previous experience in telephone operations, customer service, or hospitality is an advantage.
- Excellent verbal communication and telephone etiquette.
- Good command of English; additional languages are an advantage.
- Pleasant, clear, and professional telephone manner.
- Good interpersonal and customer service skills.
- Ability to multitask and remain calm under pressure.
- Basic computer skills and familiarity with telephone systems.

**What is in it for you:**

- Employee benefit card offering discounted rates in Accor Hotels Worldwide
- Develop your talent through learning programs by Academy Accor
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.

Do what you love, care for the world, dare to challenge the status quo! **#BELIMITLESS**