# Team Lead, Vehicle Technicians at Zoox

> Lead a team of vehicle technicians, owning SOPs, safety standards, and fleet readiness for Zoox's Robotaxi operations.

- Company: Zoox (zoox.com)
- Location: San Francisco, CA
- Places: San Francisco, United States
- Posted: 2026-11-02
- Level: Team Lead
- Team: Base Operations
- Apply: https://jobs.lever.co/zoox/80d8492a-0cf3-41d8-b381-5c0014874e59
- Page: https://ye.saranatour.dev/jobs/team-lead-vehicle-technicians-zoox-kn75v1vnx8yv6bwa4m30v64j258hhct3

## The posting

Team Lead, Vehicle Technicians
Zoox · San Francisco, CA

As the Team Lead for Base Operations, you will move beyond day-to-day fleet maintenance to own and evolve the operational backbone of Zoox’s Base Operations function. This role drives operational excellence, standardization, and scale-readiness across workshop operations while ensuring the holistic readiness, safety, and strategic deployment of Zoox’s Robotaxi vehicle fleet.

You will serve as a people leader, operational owner, and change driver, accountable for implementing and improving Standard Operating Procedures (SOPs), enforcing EH&S and 5S standards, and building a culture of accountability, safety, and continuous improvement. In partnership with cross-functional stakeholders, you will translate company-level objectives and future growth plans into actionable, scalable execution models for your team.

### In this role, you will:

- Manage the full team lifecycle, including workforce planning, recruiting, onboarding, and performance management, to build high-performing teams rooted in safety and quality.
- Coach and develop technicians and leads by establishing clear expectations, providing consistent feedback, and creating succession plans to support organizational scaling.
- Own the development and enforcement of SOPs across all workflows (inspections, maintenance, upgrades), ensuring documentation is audited and aligned with real-world execution.
- Drive operational excellence by utilizing data, root cause analysis, and standard work methodologies to improve throughput, vehicle uptime, and process repeatability.
- Ensure operational readiness by verifying that tools, equipment, parts, and facilities are standardized, maintained, and fully available to meet operational demand.
- Champion EHS & 5S standards, maintaining a clean, organized, and compliant work environment while embedding safety into daily behaviors and decision-making.
- Proactively identify and mitigate risks, leading corrective and preventive actions to address safety concerns, near misses, and process gaps.
- Define and track critical KPIs related to fleet readiness, quality, and downtime, using data insights to drive accountability and prevent systemic failures.
- Partner with Engineering, Test, and Facilities teams to align operational execution with company roadmaps, testing milestones, and evolving requirements.
- Lead strategic scaling initiatives, translating high-level goals into practical plans for increased fleet size, new platforms, and expanded facility operations.
- Serve as the primary technical escalation point, overseeing complex maintenance and configuration changes to ensure strict adherence to quality standards.
- Provide data-backed communication to leadership and stakeholders regarding operational risks, constraints, and trade-offs to support agile decision-making.

### Qualifications

- 6+ years of hands-on automotive technician experience.
- 3+ years of people leadership experience. Experience leading teams in technical, automotive, or high-volume service environments.
- High proficiency in CAN/LIN architecture, wiring diagrams, and soldering
- Proven experience implementing and improving SOPs, standard work, and operational processes in complex technical environments, with a track record of leading high-output teams.
- Strong understanding of EH&S compliance, safety programs, and 5S methodologies.
- Extensive knowledge of automotive systems, diagnostic methods, parts, and tools.
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