To manage and control the hotel's daily store operations, including receiving, storing, issuing, and monitoring inventory of goods and supplies. Ensure all stock items are properly handled, recorded, stored, and distributed according to hotel standards, established procedures, and internal control requirements while maintaining stock accuracy and availability to support smooth hotel operations.
Key Responsibilities
A. Receiving & Inspection
- Receive incoming goods and supplies from suppliers in accordance with approved purchase orders and delivery documents.
- Check the quantity, quality, specifications, and condition of received items.
- Ensure all goods received match the approved purchase orders and delivery notes.
- Report any discrepancies, damaged items, shortages, or incorrect deliveries to the Purchasing Department and immediate supervisor.
- Ensure all received goods are properly documented and recorded in the inventory system.
- Coordinate with the Purchasing Department and relevant departments regarding goods receiving issues.
B. Stock Management & Inventory Control
- Maintain accurate stock records for all items stored in the hotel warehouse.
- Monitor stock levels and ensure sufficient inventory is available to support daily hotel operations.
- Conduct regular physical stock counts and reconcile actual stock against system records.
- Monitor minimum and maximum stock levels and inform the immediate supervisor when replenishment is required.
- Identify slow-moving, expired, damaged, or obsolete items and report them accordingly.
- Ensure proper stock rotation using the FIFO (First In, First Out) or FEFO (First Expired, First Out) method, where applicable.
- Maintain accurate inventory documentation and stock movement records.
C. Issuing & Distribution
- Issue goods and supplies to hotel departments based on approved requisition forms.
- Verify the quantity and description of requested items before issuing stock.
- Ensure all stock withdrawals are properly authorized and documented.
- Record all stock issuance and returns accurately in the inventory system.
- Coordinate with department representatives to ensure timely and accurate distribution of requested items.
- Ensure that goods are distributed according to established hotel procedures.
D. Warehouse Organization & Maintenance
- Maintain a clean, organized, and properly arranged warehouse and storage area.
- Ensure all items are stored in designated locations with appropriate labels and identification.
- Maintain proper storage conditions to prevent damage, contamination, deterioration, or loss.
- Ensure food and beverage supplies, chemicals, and other materials are stored separately according to safety and hygiene requirements.
- Conduct regular checks on warehouse cleanliness, pest control, and storage conditions.
- Ensure proper handling and safe stacking of goods to prevent accidents or product damage.
- Follow hotel safety, security, and hygiene standards within the storage areas.
E. Documentation & Reporting
- Maintain accurate records of goods received, issued, returned, and transferred.
- Prepare daily and monthly stock movement reports as required.
- Assist in preparing monthly inventory reports and stock reconciliation.
- Ensure all receiving and issuing documents are properly filed and accessible for audit purposes.
- Report stock discrepancies, unusual