# Staff Engineer - AI Platform at Gohighlevel

> Build production agentic AI systems, a shared AI platform, and evaluation tooling that improve engineering velocity.

- Company: Gohighlevel (gohighlevel.com)
- Location: India (remote)
- Places: Remote, India
- Posted: 2026-10-16
- Level: Staff
- Team: Platform Services
- Apply: https://jobs.lever.co/gohighlevel/9fe6cd8e-85ac-41ed-8c20-fe2a947a5f47
- Page: https://ye.saranatour.dev/jobs/staff-engineer-ai-platform-gohighlevel-kn71ct7dmj6h9ts7psz420vkms8hd99c

## The posting

Staff Engineer - AI Platform
Gohighlevel · India

**About HighLevel:**
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

**Our People**
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

**Our Impact**
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our [YouTube Channel](https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g) or [Blog Posts](https://www.gohighlevel.com/blog-on-the-move).

### About the Role:

### What You'll Build:

- Production-grade agentic systems - multi-step, tool-using agents with orchestration, planning, memory and context management, and human-in-the-loop controls - for platform automation and internal engineering workflows.
- A shared AI platform for product teams: reusable agent frameworks, tool and MCP integrations, an LLM gateway (routing, rate limiting, caching, fallbacks), and prompt/model versioning.
 Evaluation and observability for AI systems - eval harnesses, tracing of agent runs, and metrics for quality, latency, cost, and safety.
- AI-driven engineering practices that improve developer velocity - agentic developer workflows, AI-assisted tooling, and automation of operational toil.
- Cloud infrastructure for AI workloads across GCP/AWS, including provisioning, scaling, security, and cost governance for inference and token spend.

### What You'll Drive:

### What Success Looks Like:

- Agentic systems run reliably in production at growing scale, with clear quality, latency, and safety targets that are tracked and met.
- Agent changes ship with evals and observability in place, so regressions are caught before customers see them.
- Product and platform teams adopt a shared AI platform and see it as a trusted, well-documented foundation to build on.
- AI-related costs are optimized and predictable, with clear ownership of spend against usage.
- The Platform Services team works AI-first, and engineering teams measurably gain velocity from AI-driven workflows and automation.
- Engineers around you grow technically and recognize you as a go-to authority on agentic system design.

### Requirements:

**E