# Spa Therapist - Raffles & Fairmont The Red Sea at AccorHotel

> Deliver spa treatments and wellness rituals, and guide guests through personalized consultations and service.

- Company: AccorHotel
- Location: Umluj, Tabuk Province, Saudi Arabia
- Places: Umluj, Saudi Arabia
- Posted: 2026-11-06
- Team: Spa
- Work mode: On site
- Apply: https://jobs.smartrecruiters.com/AccorHotel/744000160129809-spa-therapist-raffles-fairmont-the-red-sea
- Page: https://ye.saranatour.dev/jobs/spa-therapist-raffles-fairmont-the-red-sea-accorhotel-kn73xdz0yh4fr8faxkd6stk39h8hpepa

## The posting

Spa Therapist - Raffles & Fairmont The Red Sea
AccorHotel · Umluj, Tabuk Province, Saudi Arabia

**Operational Supervision & Quality Assurance:**

- Deliver a full range of spa treatments including massages, facials, body therapies, and wellness rituals in accordance with approved protocols.
- Ensure treatment rooms are prepared, sanitized, and set up to the highest standards prior to each service.
- Maintain proper handling, storage, and usage of spa products, linens, and equipment.
- Ensure all equipment is clean, safe, and functioning, reporting any maintenance issues promptly.
- Adhere strictly to treatment standards, timing, and service quality benchmarks.

**Guest Experience & Service Excellence:**

- Provide personalized and professional **spa experiences** aligned with Raffles emotional luxury and Fairmont service excellence.
- Conduct guest consultations to understand preferences, health conditions, and wellness goals.
- Ensure every treatment reflects attention to detail, comfort, and relaxation.
- Maintain a calm, discreet, and welcoming presence throughout the guest journey.
- Address guest feedback or concerns promptly and support service recovery where required.

**Team Collaboration & Support:**

- Work collaboratively with wellness curators, fitness instructors, and spa team members to ensure seamless service delivery.
- Participate in daily briefings to stay informed on guest profiles, VIP arrivals, and operational priorities.
- Support team members during peak periods to maintain smooth operations.
- Contribute to a positive team environment focused on excellence and professionalism.

**Coordination & Communication:**

- Coordinate with Spa Reception and relevant departments to ensure accurate scheduling and guest readiness.
- Communicate guest preferences, special requirements, and feedback effectively.
- Assist in preparing for special wellness experiences, packages, and guest requests.

**Commercial & Financial Performance:**

- Promote and recommend spa treatments, wellness programs, and retail products suited to guest needs.
- Support upselling and cross-selling opportunities to enhance guest experience and revenue.
- Ensure accurate recording of treatments and adherence to billing procedures.
- Contribute to achieving departmental revenue and guest satisfaction targets.

**Standards, Safety & Compliance:**

- Maintain the highest standards of personal hygiene, grooming, and professional presentation.
- Ensure compliance with health, safety, and hygiene regulations at all times.
- Follow all sanitation procedures and infection control standards.
- Maintain strict confidentiality regarding guest information and treatment details.
- Support sustainability initiatives and environmentally responsible practices.

**Qualifications & Experience:**

- Minimum 2–3 years of experience as a Spa Therapist in a luxury or five-star hotel or spa environment.
- Recognized certification in Massage Therapy, Beauty Therapy, or Spa Treatments.
- Knowledge of various treatment techniques (e.g., Swedish, Deep Tissue, Aromatherapy, Facials).
- Additional certifications in specialized treatments are an advantage.
- Pre-opening experience is a plus.

**Skills & Competencies:**

- Strong technical expertise in spa treatments and wellness practices.
- Excellent interpersonal and guest engagement skills.
- High attention to detail and service quality.
- Ability to recommend treatments and retail products confidently.
- Strong time management