# Senior Business Systems Analyst at Datadog

> Own a business domain end-to-end, turning stakeholder requests into scoped, buildable automation and AI solutions.

- Company: Datadog (datadoghq.com)
- Location: New York, New York, USA
- Places: New York, United States
- Posted: 2026-09-24
- Level: Senior
- Team: Business Systems
- Work mode: Hybrid
- Apply: https://careers.datadoghq.com/detail/8231811/?gh_jid=8231811
- Page: https://ye.saranatour.dev/jobs/senior-business-systems-analyst-datadog-kn70qznkkfhr78pp80jz54bn058hdsd5

## The posting

Senior Business Systems Analyst
Datadog · New York, New York, USA

Business Systems drives efficiency across Datadog through business process analysis, systems automation and integrations, AI agent and MCP development, and vendor/software review. The team is increasingly embedded in cross-functional initiatives across People, Finance, GTM, Legal, Recruiting, and Technical Solutions — translating ambiguous business problems into scoped, buildable solutions and owning delivery end-to-end.

This is not a generalist BSA role. Each Senior BSA will own a cluster of business functions end-to-end, acting as an internal product manager for their domain rather than processing inbound requests reactively. There are two openings, each covering a different domain:

**People, Recruiting, Legal**or **Finance, GTM, Procurement**

As the role evolves alongside AI, Senior BSAs leverage agentic tools for data aggregation and context gathering while remaining the critical human-in-the-loop layer — owning business context and product outlook, validating use cases, managing stakeholder relationships, and making the judgment calls agents can't.

_At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them._

**What You’ll Do:**

- **Discovery and scoping:** Translate ambiguous asks from business stakeholders into well-defined requirements that Business Systems Engineers can build against. Many stakeholders don't know what they want or the cross-functional impact of what they're asking for — you surface both before engineering begins.
- **Cross-functional visibility:** Identify dependencies, downstream impacts, and integration considerations that requesting teams miss.
- **Proactive opportunity identification:** Develop deep domain knowledge to identify automation and AI opportunities before they become inbound requests, shifting the team from reactive intake to strategic partnership.
- **Stakeholder relationship ownership:** Serve as the primary point of contact for your domain, reducing ad hoc consultations that currently land on the team lead and senior ICs.
- **Systems and governance:** Review system configuration, data integrity, and vendor fit within your domain and make recommendations to stakeholders and BSEs; maintain clear documentation (process diagrams, system flows, user guides); ensure compliance with security and privacy standards (e.g., GDPR, SOX).

**Who You Are:**

- Prior experience as a Business Systems Analyst or in a similar role, ideally within a high-tech or SaaS environment
- Experience owning a business domain end-to-end; comfortable operating like an internal product manager
- Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders and manage relationships with senior leadership
- Proven track record using AI/agentic tools for data aggregation and context-gathering, while knowing where human judgment is still required
- Demonstrable experience turning business processes into agentic or automated workflows in a prior role
- Experience in managing projects, particularly those involving multiple stakeholders and complex integrations
- Familiarity with security, privacy, and compliance standards (e.g., SOX, GDPR, SOC, ISO)
- 4+ years as a business system adm