Revenue Manager

Location: Riyadh, Saudi Arabia Department: Revenue & Reservations Employment Type: Full-Time Reporting To: Director of Sales and Marketing

Job Summary

Basiqat by Mantis is seeking a strategic, analytical, and commercially driven Revenue Manager to join our pre-opening leadership team.

The successful candidate will be responsible for overseeing both Revenue Management and Reservations operations, developing and executing revenue optimization strategies while ensuring efficient reservation processes, effective distribution management, and exceptional guest booking experiences.

The Revenue Manager will lead the property's pricing, forecasting, inventory management, market segmentation, and distribution strategies to maximize revenue performance, profitability, and market positioning.

In addition, the role will oversee the Reservations function, ensuring accurate reservation handling, effective team management, system configuration, and seamless coordination between Reservations, Front Office, Sales & Marketing, and other operational departments.

As a key member of the pre-opening team, the Revenue Manager will play a critical role in establishing the resort's commercial systems, distribution channels, reservation procedures, pricing structures, and revenue management strategies ahead of the resort's opening.

Key Responsibilities

Revenue Management & Commercial Strategy

• Develop, implement, and continuously optimize the resort's revenue management strategy in alignment with business objectives, market positioning, and Accor commercial guidelines.
• Establish pricing strategies across all accommodation categories, market segments, distribution channels, and booking periods.
• Maximize room revenue, Average Daily Rate (ADR), Revenue per Available Room (RevPAR), and overall profitability.
• Monitor market demand, booking trends, competitor pricing, seasonality, and market conditions to identify revenue opportunities.
• Develop and implement dynamic pricing strategies based on demand forecasts, booking pace, and market intelligence.
• Manage room inventory, availability, restrictions, and rate structures to optimize revenue performance.
• Evaluate business mix and distribution profitability to support strategic commercial decisions.
• Collaborate with Sales & Marketing and Food & Beverage teams to identify opportunities for packages, promotions, and ancillary revenue growth.
• Support the development of total revenue management initiatives across the resort.

Reservations Management & Operations

• Oversee the daily operations of the Reservations department, ensuring efficient and accurate handling of all reservations and guest inquiries.
• Supervise, coach, and develop Reservations Heartists to maintain high standards of productivity, professionalism, and guest service.
• Establish and monitor reservation procedures, booking standards, and service quality requirements.
• Ensure accurate reservation entries, amendments, cancellations, deposits, payment guarantees, and special requests.
• Monitor reservation conversion rates, response times, booking accuracy, and guest satisfaction.
• Ensure effective management of individual, corporate, group, and leisure reservations.
• Oversee the handling of VIP reservations, special arrangements, and personalized booking requirements.
• Coordinate with Front Office, Sales & M