# Operations Coordinator - AU FMCG E-Commerce at D2B

- Company: D2B
- Location: Metro Manila, Philippines (remote)
- Places: Metro Manila, Remote, Philippines
- Posted: 2026-07-06
- Apply: https://apply.workable.com/d2b-1/j/5E83A44A9E/
- Page: https://ye.saranatour.dev/jobs/operations-coordinator-au-fmcg-e-commerce-d2b-kn7e0cnv81cn1s2jpah0tnvbxd8hck1a

## The posting

Operations Coordinator - AU FMCG E-Commerce
D2B · Metro Manila, Philippines

**Position: Operations Coordinator**

**Salary: AUD 1,600 to AUD 1,800 per month depending on skills and experience**

**Working Hours & Conditions: Mondays to Fridays; 8:00 AM to 5:00 PM AEST**

**ABOUT THE ROLE**

We're looking for an Operations Coordinator to join our team, reporting into the Head of Operations and partnering closely with departments across the business — from customer service to commercial teams. This is a hands-on role for someone who thrives on keeping complex, multi-region operations running smoothly.

**What You'll Do**

_**Retail & Wholesale Operations**_

- Check stock availability against incoming B2B and wholesale orders, flagging any gaps to the relevant internal teams
- Own the order confirmation workflow end-to-end — from sales order entry through to on-time, in-full delivery
- Process and issue invoices against Purchase Orders, staying on top of month-end deadlines
- Help set up logistics and systems for new wholesale partners coming on board
- Keep the Operations Handbook current as processes evolve
- Jump in wherever needed to support Operations and Customer Service with ad hoc tasks and projects

_**Warehouse & Inventory Management**_

- Act as the main point of contact with warehouses for new product setup, launch briefs, promotions, and activations
- Track order fulfilment against agreed KPIs for online orders
- Oversee stock levels for Bali Body bundles across all markets, proactively topping up to avoid stockouts and building new kitting guides as needed
- Coordinate product dispatches for influencers, retail samples, and PR
- Manage work orders for both new and existing SKUs
- Support the broader product lifecycle process from launch through to discontinuation

**Requirements**

- **Minimum 3 years of experience in an operations, supply chain, or logistics coordination role — ideally within an FMCG, retail, or eCommerce environment**
- **Proven experience managing B2B or wholesale order workflows end-to-end, including order entry, invoicing, and fulfilment tracking across multiple channels or markets**
- **Demonstrated experience managing inventory across multiple SKUs and markets, with a track record of identifying and resolving stock discrepancy or stockout risks before they escalate**
- **Experience coordinating with third-party warehouse or 3PL partners, including product setup, work orders, and fulfilment KPI tracking**
- **Advanced Microsoft Excel proficiency — must be comfortable building and maintaining spreadsheets for inventory tracking, reporting, and reconciliation (pivot tables, VLOOKUPs/XLOOKUPs, and data validation as a baseline)**
- **Experience with Cin7 is a strong plus**
- **Experience with EDI ordering is a strong plus**
- Excellent communication skills and a track record of managing relationships across stakeholders
- Sharp organisational instincts, with the flexibility to reprioritise when things shift
- Self-motivated and disciplined, equally comfortable working solo or as part of a team
- A commercial, results-driven mindset
- Comfortable operating at pace, without losing attention to detail
- A collaborative, can-do attitude