# Mortgage Broker Assistant and Loan Processor - Dayshift Remote at D2B

> Package and submit mortgage applications, track loans through settlement, and manage the broker's inbox and client updates.

- Company: D2B
- Location: Manila, Philippines (remote)
- Places: Manila, Remote, Philippines
- Posted: 2026-09-18
- Work mode: Remote
- Type: Full-time
- Pay: Php 45,000 to Php 60,000
- Apply: https://apply.workable.com/d2b-1/j/4299590119/
- Page: https://ye.saranatour.dev/jobs/mortgage-broker-assistant-and-loan-processor-dayshift-remote-d2b-kn77m2pvhkt9n753yc8yxgzf398hdj4s

## The posting

Mortgage Broker Assistant and Loan Processor - Dayshift Remote
D2B · Manila, Philippines

**Position: Mortgage Broker Assistant & Loan Processor**

**Salary: Php 45,000 to Php 60,000**

**Working Hours & Conditions: AU Working Hours and Holidays**

**Employment: Full Time - Independent Contractor** :

**ABOUT THE COMPANY:**

The company is a premier Australian mortgage brokerage dedicated to delivering tailored financial solutions and exceptional client outcomes. Built on a foundation of integrity, efficiency, and market expertise, the firm assists clients in navigating complex lending landscapes with confidence. As part of a targeted growth strategy to scale annual production from $40M to over $80M+, the company is expanding its dynamic operational team to maintain industry-leading service standards and rapid settlement turnaround times.

**ROLE OVERVIEW:**

The Mortgage Broker Assistant & Loan Processor will serve as the primary administrative partner and operational backbone to a top-performing Mortgage Broker. In this high-impact position, you will own the end-to-end loan lifecycle—managing complete application packaging, active pipeline tracking, and broker inbox triage. This role requires an operations specialist who thrives in high-volume environments, maintains flawless precision under tight settlement deadlines, and delivers clear communication across clients, lenders, and key stakeholders.

**RESPONSIBILITIES:**

Loan Packaging & Submissions: Collect and audit client compliance documentation (payslips, tax returns, bank statements, identification); execute initial serviceability assessments; accurately input data into aggregator CRMs; and submit complete application files via ApplyOnline.

Pipeline Management: Monitor and drive loan applications from lodgement through to unconditional approval and final settlement; proactively clear Lender More Information Required (MIR) requests/conditions; order property valuations; and resolve processing bottlenecks.

Inbox & Executive Support: Manage and triage the broker's primary email inbox; draft clear, professional client updates; execute routine home loan reviews; and maintain client relationships through automated and high-touch milestone updates.

Stakeholder Coordination: Serve as the central point of contact between clients, lender credit assessors, solicitors, and real estate agents to ensure seamless file progression.

**Requirements**

- Industry Experience: Minimum of 2+ years of direct experience in Australian mortgage processing or broker support operations.
- Platform Expertise: Hands-on proficiency with ApplyOnline and leading Australian aggregator CRMs (e.g., Salestrekker, MyCRM, Mercury, or Flex).
- Regulatory & Credit Knowledge: Firm grasp of Australian lender checklists, serviceability metrics, desk-side credit policies, and NCCP guidelines.
- Communication: Exceptional written and verbal English communication skills, with demonstrated ability to manage client inbox delegation and push lender escalations effectively.

**Preferred**

- Prior experience directly supporting a high-volume broker ($40M+ annual loan volume).
- Formal qualifications in Financial Services (e.g., Certificate IV or Diploma in Finance and Mortgage Broking).
- Proven track record of successfully managing complex self-employed, commercial, or multi-property investor portfolios.

**What You’ll Bring**

- Meticulous Attention to Detail: An uncompromising standard for document compliance and accurate