# Learning & Development Manager at AccorHotel

> Build and run the annual training strategy, onboarding, and talent development programs for hotel staff.

- Company: AccorHotel
- Location: Bentota, SOUTHERN PROVINCE, Sri Lanka
- Places: Bentota, Sri Lanka
- Posted: 2026-11-05
- Team: Learning & Development
- Apply: https://jobs.smartrecruiters.com/AccorHotel/744000159871925-learning-development-manager
- Page: https://ye.saranatour.dev/jobs/learning-development-manager-accorhotel-kn76jnznp8qjcmf6ye586awy2n8hpa12

## The posting

Learning & Development Manager
AccorHotel · Bentota, SOUTHERN PROVINCE, Sri Lanka

Key Responsibilities

Learning & Development

- Develop and execute the annual Learning & Development strategy and training calendar.
- Identify training needs through Training Need Analysis (TNA), performance reviews, audits, and departmental discussions.
- Coordinate and facilitate induction programs for all new Heartists.
- Conduct soft skills, customer service, leadership, and behavioral training programs.
- Maintain training records, attendance, and monthly training reports.

Talent Development

- Support succession planning and talent pipeline development.
- Coordinate management trainee, internship, and cross-exposure programs.
- Develop Individual Development Plans (IDPs) for high-potential employees.
- Coach and mentor employees to support career growth.

Compliance & Brand Standards

- Ensure completion of mandatory compliance, hygiene, safety, and prevention trainings.
- Monitor adherence to Accor Learning Programs and brand standards.
- Support internal and external audits related to training and development.

Employee Engagement

- Organize employee engagement activities, learning campaigns, and recognition programs.
- Promote a learning culture through workshops, webinars, and digital learning platforms.
- Partner with department heads to improve employee productivity and engagement scores.

- Bachelor's Degree in Hotel Management or Business Administration or a related discipline.
- Relevant experience in Learning & Development, preferably within the hospitality industry.
- Previous experience in a hotel L&D role will be preferred.
- Experience in training needs analysis, training planning, facilitation and evaluation.
- Experience in managing training budgets, vendors, records and L&D reporting.