# Lead Operations Manager at Adunaglobal

> Manage end-to-end lead operations, covering lead routing, CRM data, consent compliance and funnel measurement.

- Company: Adunaglobal (adunaglobal.com)
- Location: Lodz
- Places: Lodz
- Posted: 2026-09-28
- Level: Lead
- Team: Demand Generation
- Apply: https://jobs.lever.co/adunaglobal/baaad145-3db3-4ba3-9d51-39b992286121
- Page: https://ye.saranatour.dev/jobs/lead-operations-manager-adunaglobal-kn702v6w66q40pas5zfa3a8ve98hemdw

## The posting

Lead Operations Manager
Adunaglobal · Lodz

**All Together, Extraordinary**

**[adunaglobal.com](https://adunaglobal.com/)**

Aduna is the Connector of networks, bringing together leading telecom operators and technology partners to simplify global access to Network APIs. Through a single, unified platform, we enable businesses and developers to build more secure, seamless and innovative digital services.

We are looking for a **Lead Operations Manager** to manage Aduna’s end-to-end operational lead management, covering lead routing and handover, CRM management, consent management, and funnel measurement and management, as part of our Demand Generation team.

In this highly accountable role, you will establish and operate scalable lead-management processes that provide structure, transparency, consistency and operational discipline across the lead lifecycle.

Working across Sales, Marketing, Demand Generation, Legal and other relevant teams, you will coordinate effective lead operations while ensuring that consent, privacy and governance requirements are consistently applied.

**What You'll Be Focused On**

- **End-to-end operational lead management:** Manage the operational processes supporting leads across their lifecycle.

- **Lead routing and handover:** Manage lead routing, referrals, handovers and associated rules across relevant internal and partner channels.

- **CRM management:** Maintain effective CRM processes, data quality, lead tracking and governance.

- **Consent management and compliance:** Manage the processes for capturing, maintaining and applying customer consent and marketing permissions in line with applicable privacy requirements.

- **Funnel measurement and management:**Maintain visibility of lead progression and provide the operational data required to measure and manage funnel performance.

- **Process governance and continuous improvement:** Establish, maintain and improve lead-management controls, processes and governance.

- **Cross-functional coordination:** Work across Sales, Marketing, Demand Generation, Legal and other relevant stakeholders to ensure consistent execution.

**What You Bring**

- 3+ years of experience in sales operations, marketing operations, lead operations, CRM management, privacy operations, compliance operations, or a related field.

- Strong Excel skills, including the ability to structure and reconcile operational data, manage recurring reporting, and produce clear funnel reporting, combined with advanced use of AI as a supporting tool.

- Strong ability to structure and organise complex activities, manage a high workload, and maintain consistent delivery across recurring and ad hoc priorities.

- Experience managing lead processes and workflows within CRM, marketing automation or customer-data platforms, including sensitive operational processes where accuracy, traceability and compliance are critical.

- Understanding of customer consent management, marketing permissions, and data-governance best practices.

- Strong attention to detail and a process-oriented mindset.

- Ability to work independently and take ownership of end-to-end operational processes.

- Strong stakeholder-management and communication skills.

- Professional fluency in English.

**What Will Help You Succeed**

- You are meticulous, highly organised, and comfortable structuring complex work while managing a high volume of operational activities and competing priorities.

- You are highly proficient in Excel an