# Lead Housekeeping Supervisor at AccorHotel

> Assist housekeeping leadership in running daily operations, supervising staff, and maintaining cleanliness standards at the hotel.

- Company: AccorHotel
- Location: Austin, TX, United States
- Places: Austin, United States
- Posted: 2026-11-04
- Level: Lead
- Team: Housekeeping
- Reports to: Housekeeping Leadership
- Work mode: On site
- Apply: https://jobs.smartrecruiters.com/AccorHotel/744000159723979-lead-housekeeping-supervisor
- Page: https://ye.saranatour.dev/jobs/lead-housekeeping-supervisor-accorhotel-kn7992yqz4r78gwnpc2yqmfbhd8hnavp

## The posting

Lead Housekeeping Supervisor
AccorHotel · Austin, TX, United States

Reporting to the Housekeeping Leadership, responsibilities and essential job functions include but are not limited to the following:

**Responsibilities**

- Consistently offer professional, friendly, and engaging service.
- Assist Housekeeping Leadership with the day-to-day operation of the department and help ensure service and cleanliness standards are followed.
- Provide daily direction and support to Housekeeping Supervisors/Inspectors and Colleagues.
- Assist with room assignments, staffing adjustments, inspections, and operational priorities based on occupancy and business needs.
- Monitor guest rooms and public areas to ensure established cleanliness and presentation standards are maintained.
- Address guest concerns promptly and professionally, escalating concerns to Housekeeping Leadership when appropriate and notifying other departments as required.
- Assist with colleague coaching, training, and performance follow-up in accordance with departmental standards.
- Support onboarding and training of new Housekeeping Colleagues.
- Assist with daily briefings and departmental meetings as directed by Housekeeping Leadership.
- Help monitor departmental supplies, linen, equipment, and operational needs and communicate concerns to management.
- Support Housekeeping Leadership in maintaining productivity and controlling departmental expenses through effective daily operations.
- Maintain effective communication with Front Office, Engineering, Laundry, and other departments to support efficient hotel operations.
- Follow and reinforce departmental policies and procedures.
- Identify and report necessary maintenance items and follow up as appropriate.
- Ensure safety and sanitation policies are followed by Housekeeping Colleagues.
- Serve as a point of contact for the department in the absence of senior Housekeeping Leadership, within assigned authority.
- Perform other duties as assigned.

**What is in it for you:**

- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

- Previous Housekeeping experience required
- Computer literate in Microsoft Window applications preferred
- University/College degree in a related discipline an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times

**Physical** **Demands**

This position requires:

- Constant standing and walking throughout shift
- Occasional lifting and carrying up to 30 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders