Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to out-serve Grabbers with positive, personalised IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team

The Identity Management team is responsible for managing identities and privileged access across Grab's enterprise infrastructure. The team maintains core identity and access solutions, helping to secure Grab's privileged access landscape.

Get to Know the Role

In this position, you'll be supporting Grab's enterprise infrastructure with an emphasis on Identity and Privileged Access Management. The Identity Management team at Grab is committed to overseeing access to Grab's enterprise applications and safeguarding access to vital systems and sensitive data. Our mission is “Empowering Grabbers with secure, seamless access to systems and data; simplifying productivity and creating time for what matters”.

Our responsibilities include ongoing monitoring, auditing, and regular reviews to uphold a robust access control environment. A mindset geared towards optimisation and automation is essential, along with the ability to work independently and foster relationships with stakeholders throughout Grab. If you believe you have what it takes, we'd love to hear from you!

The Critical Tasks You Will Perform

Privileged Access Management & Engineering

• Implement and operate CyberArk solutions including Privilege Cloud, Secure Web Sessions (SWS), Remote Access, Conjur and Secure Cloud Access.
• Configure safes, platforms, credential rotation, session monitoring and access workflows to enforce least privilege and secure privileged access.
• Onboard applications, infrastructure and cloud environments into CyberArk, ensuring alignment with PAM standards.

Integration, Automation & Governance

• Develop automation - scripts or integrations to improve onboarding, credential management and overall PAM efficiency.

• Support audits and compliance by providing access evidence, logs and ensuring controls are operating effectively.

• Proactively identify gaps in privileged access coverage and drive improvements across the environment.

• Identity Operations

• Manage incidents and service requests related to Identity services, ensuring timely resolution and minimal disruption to operations.

• Configure, support, and maintain the CyberArk Privileged Access Management (PAM) platform, ensuring stability, performance, and security.

• Provision and deprovision privileged access in accordance with the principles of least privilege, segregation of identities, and separation of duties.

• Drive periodic access reviews for privileged accounts within CyberArk, ensuring ongoing compliance and appropriate access levels.

• Develop custom plugins and integrations within CyberArk to extend functionality and enable interoperability with other enterprise systems and platforms.

• Support audits and forensic investigations by supplying compliance evidence, access logs, and other relevant data.

• Manage and monitor ticket queues, develop and track KPIs/KRIs to provide insights, and identify opportunities for operational improvements.

• Develop and maintain documentatio