# Head of Community, Enterprise Marketing at Anthropic

- Company: Anthropic (anthropic.com)
- Location: San Francisco, CA | New York City, NY
- Places: San Francisco, New York, United States
- Posted: 2026-08-14
- Apply: https://job-boards.greenhouse.io/anthropic/jobs/5388719008
- Page: https://ye.saranatour.dev/jobs/head-of-community-enterprise-marketing-anthropic-kn77d37r31fxwtx03y9bega1398hdc7f

## The posting

Head of Community, Enterprise Marketing
Anthropic · San Francisco, CA | New York City, NY

## **About Anthropic**

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

## **About the role**

Anthropic's community spans developers building new products, individual Claude users, and practitioners and buyers inside enterprise accounts — from the staff engineer using Claude Code to C-Suite decision-makers. We're hiring a Head of Community to turn our current set of programs into a function that helps millions of people build real skills with Claude, measurably growing retained users and product adoption.

You'll lead and grow a global team that covers ambassadors programs, regional community leads, and enterprise champion programs. Your job is to give this team a sharp operating model and a measurement framework that ladders our initiatives to business outcomes, so users can get the most out of Claude. You'll build community across audiences, seniority levels, functions, and roles: enterprise buyers and executive sponsors, developers and technical practitioners, and the knowledge workers in between. This role sits at the intersection of Product, Sales, PMM, Brand, and Comms.

## **Key responsibilities**

- Own the global community strategy and operating model: the audience thesis, the portfolio of programs, and what's built centrally vs. run in-region
- Lead, coach, and scale a global team of program and regional owners; hire the gaps, set the bar, and develop community-native operators
- Define the measurement framework that replaces activity metrics: partner with Product and Data Science to define success metrics and segment the base (non-user → occasional → high-value daily) — with recurring retained users and product adoption as the top-line outcomes

- Build community across the full range of audiences and seniority levels, with programs and voice tuned to each without fragmenting the experience
- Connect bottoms-up adoption to enterprise expansion: architect the champions, train-the-trainer, and partner ecosystem motions that turn power users inside accounts into org-wide adoption, and integrate them into how Sales and CS run strategic account plans
- Bring training, certification, enablement, and community help together into one engine that scales through champions and partners — so users experience a single path to skill-building with Claude
- Partner tightly with Brand and Comms to keep sentiment and awareness healthy: define where community shows up in Anthropic's brand and how we best serve our users
- Align community strategy proactively with product direction, launches, and pricing & packaging — owning community's job pre-launch, at launch, and post-launch, and proving it drives value for our users

## Minimum qualifications

- Have built and led a community or customer advocacy function at a company where community was a growth lever, not a cost center — and can point to the retention, adoption, or expansion outcomes it drove
- Have led and developed a distributed team of program owners and regional leads accountable for commercial impact
- Think in funnels and segments as naturally as you think in programs: you're comfortable putting your name on a metric in a