What you’ll do…

• To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
• To oversee the delivery and collection of linen and terry on a daily basis.
• To be responsible for the stocking of linen and housekeeping supplies on guest floors and in stores, and to ensure that these storage areas are clean and well maintained.
• To ensure guest floors are clean and well maintained at all times.
• To assist with other tasks to support the housekeeping team as required.
• To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper.
• To ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations.
• To attend all training sessions required.
• To maintain a positive and friendly attitude at all times, even when working, to find solutions to challenges.
• To provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.

What we’re looking for…

• Good communication skills (German and English favorable) to ensure smooth teamwork.
• You have the ability to build strong relationships with colleagues and customers.
• You're keen on the details and ensuring our rooms are to the highest standards for our guests.
• Go and do attitude - We are in it together!
• You’re up for doing things differently and trying (almost) everything once
• If we get stuck in a lift together, we’d have a good time and share a few laughs
• You want to be part of a team that works hard, supports each other and has fun along the way

What’s in it for you…

• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• 24 holidays (plus bank holidays) and extra time off to volunteer with one of our partner charities.
• A competitive package, plenty of opportunity for development and rewards for going the extra mile and living our values.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Great discounts across the entire Ennismore family.
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• We’ve got your commute covered — no stress getting to work.
• Meal vouchers to keep you fueled while on shift.