# Guest Service Agent at AccorHotel

> Greet, check in and assist hotel guests from arrival to departure while promoting facilities and upselling to enhance their stay.

- Company: AccorHotel
- Location: Dubai, Dubai, United Arab Emirates
- Places: Dubai, United Arab Emirates
- Posted: 2026-11-04
- Work mode: On site
- Apply: https://jobs.smartrecruiters.com/AccorHotel/744000159547250-guest-service-agent
- Page: https://ye.saranatour.dev/jobs/guest-service-agent-accorhotel-kn7e4gvmcyjy71k5fan27mqtq18hk4tb

## The posting

Guest Service Agent
AccorHotel · Dubai, Dubai, United Arab Emirates

**Guest Service Agent**
 First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

 **What is in it for you:**

- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.

**What you will be doing:**

- Greet, check-in, respond to requests, and settle accounts while providing exceptional service.
- Take the initiative to add a personalized experience.
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

**Your experience and skills include:**

- Service focused personality is essential; experience is an asset.
- Prior experience working with Opera / Opera cloud or a related system.
- Fluency in English & Arabic; additional languages are a plus.
- Bachelors or diplomas/certifications are required.
- Worked in 5\* Hotel or relevant experience is a must with in Hotel industry.
- Currently in UAE and willing to join immediately will be an advantage.

**Our commitment to Diversity & Inclusion:**
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.