# Fraud Operations Manager at Stripe

> Lead a team of fraud analysts and set the strategy for scaling Fraud Operations against evolving fraud risk.

- Company: Stripe (stripe.com)
- Location: US-Remote (remote)
- Places: Remote, United States
- Posted: 2026-09-08
- Level: Manager
- Team: Fraud Operations
- Reports to: Risk leadership
- Work mode: Remote
- Apply: https://stripe.com/jobs/search?gh_jid=8175832
- Page: https://ye.saranatour.dev/jobs/fraud-operations-manager-stripe-kn71zjjscbzx1959exp3fjk2tn8hcbdt

## The posting

Fraud Operations Manager
Stripe · US-Remote

## **Who we are**

### **About Stripe**

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

### **About the team**

## **What you’ll do**

As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short- and long-term initiatives to future-proof the organization, ensuring it is well equipped to scale and adapt to Stripe’s highly complex and evolving fraud landscape.

### **Responsibilities**

- Inspire, motivate, and develop a high-performing fraud investigations team, fostering a collaborative and results-oriented environment.
- Establish clear goals, provide coaching and feedback, and support the professional growth of team members.
- Set a strategic vision for the team and build the path to execute it in both the short and long term.
- Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges.
- Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest-ROI investments for user experience, process improvement, and risk mitigation.
- Maintain oversight of operational vendor performance related to risk.
- Lead root-cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance.
- Define and manage core metrics, SLAs, and organizational performance.
- Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks.
- Ensure risk-management efforts do not compromise the user experience.

## **Who you are**

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

### **Minimum requirements**

- 10+ years of experience in fraud, risk, or management roles, including at least 2 years of directly leading and developing high-performing teams.
- Strong strategic-thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions.
- Excellent communication and stakeholder-management skills, with the ability to influence and collaborate across functions.
- Passion for delivering a user-centric experience while effectively managing risk.

### **Preferred qualifications**

- Expertise in fraud and risk management, including data analysis, root-cause analysis, and process improvement, as well as experience analyzing data and creating dashboards and visualizations.
- Strong proficiency in sourcing and analyzing data using SQL.
- Experience working closely with engineering teams to develop and enhance investigative tools and treatments.
- Bachelor’s degree or higher in a relevant field; an advanced degree or certification is a plus.