# Event Services Manager at AccorHotel

> Plan and service weddings, catering events and group bookings, coordinating details with clients and hotel departments.

- Company: AccorHotel
- Location: Scottsdale, AZ, United States
- Places: Scottsdale, United States
- Posted: 2026-11-06
- Team: Catering & Conference Services
- Reports to: Director of Catering & Conference Services
- Work mode: On site
- Apply: https://jobs.smartrecruiters.com/AccorHotel/744000160273480-event-services-manager
- Page: https://ye.saranatour.dev/jobs/event-services-manager-accorhotel-kn7f2nn1wbejgaspy3hkr4fjth8hrvnp

## The posting

Event Services Manager
AccorHotel · Scottsdale, AZ, United States

Reporting to the Director of Catering & Conference Services, responsibilities and essential job functions include but are not limited to the following:

- Event planning and servicing of contracted Weddings, Catering Events and Group Files.
- Consistently offer professional, friendly and engaging service.
- Organize wedding, catering & convention booking files and maintain accurate activities within files consistently.
- Obtain/confirm all event-related information (to include, but not limited to event specifications, event timelines, audio visual, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc.) with client
- Organize/compile and distribute group resumes, catering and conference agendas, event orders, floorplans, etc. to all operating partners accurately, and in a timely manner.
- Monitor event logistics and execution, ensuring adherence to client expectations, contract obligations, brand standards and profitability goals
- Drive satisfaction through creative problem solving and proactive service delivery.
- Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department.
- Yield sleeping room block and function space, ensuring optimization of financial return/performance.
- Forecast banquet & catering food & beverage by group with target of 3% accuracy.
- Initiate/follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable timeframes.
- Conduct pre-conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated.
- Ensure guest/group experience while onsite, through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours.
- Conduct any/all site inspections as required. Able to handle inquiries.
- Attend necessary meetings within hotel that affect/are affected by the Catering, Conference Services &/or Events department.
- Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business.
- Play active role in local community through associations, memberships and involvement. Be an ambassador of the hotel within the local community.
- Additional responsibilities, as outlined by Director or Assistant Director.

- Previous experience within luxury resort market in similar role preferred.
- Computer literate in Microsoft Window applications and relevant computer applications required (Micros Opera S&C, and Meeting Matrix preferred).
- University/College degree in a related discipline preferred.
- Excellent communication skills, both written and verbal required.
- Excellent interpersonal skills, and problem-solving abilities.
- Highly responsible, reliable and ethical. A reputation for honesty and integrity.
- Results oriented and highly motivated self-starter.Ability to focus attention on guest needs, always remaining calm and courteous.
- Ability to work days, nights and weekends; when necessary.

**Your team and working environment:**
 A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

**Our commitment to Diversity & Inclusion:**
 We are an inclusive company and our ambition is to attract, recruit