# Director, Platform Accounts Management at Affirm

- Company: Affirm (affirm.com)
- Location: Remote US (remote)
- Places: Remote, United States
- Posted: 2026-07-09
- Apply: https://job-boards.greenhouse.io/affirm/jobs/7799164003
- Page: https://ye.saranatour.dev/jobs/director-platform-accounts-management-affirm-kn793d3zz79z2bdbkrj5kfs2418hdhyc

## The posting

Director, Platform Accounts Management
Affirm · Remote US

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

#### **About the Revenue Team:**

The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.

#### **About the Role:**

Affirm is reinventing credit to deliver honest, flexible payment options without hidden fees. As Director, Platform Accounts Management, you will lead a strategic commercial organization responsible for growing and strengthening platform partnerships. You’ll shape strategy, lead high-performing teams, and collaborate cross-functionally to drive scalable business impact and platform success.

#### **What You’ll Do:**

- Lead with strategy, develop exceptional teams, and shape how Affirm grows and strengthens our platform partnerships.
- Set the vision and strategy for Account Management across a portfolio of diverse platform partners, aligning team priorities to company and commercial goals
- Lead and develop a high-performing organization through team members, driving accountability, strategic alignment, and scalable execution across the portfolio
- Drive portfolio performance across retention, growth, product adoption, operational health, and long-term partnership value
- Navigate complex and ambiguous business challenges, balancing partner needs, operational realities, and Affirm’s long-term strategic priorities
- Build trusted relationships with executive stakeholders at strategic partners and serve as a senior strategic partner on complex decisions, escalations, portfolio prioritization, and operational execution
- Influence broader commercial strategy and organizational priorities through insights gathered from platform partnerships, portfolio trends, and market dynamics
- Establish scalable operating models, business rhythms, and performance frameworks that improve organizational effectiveness and customer experience
- Partner cross-functionally with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations leaders to deliver merchant and business outcomes at scale

### **What We Look For:**

- You bring deep commercial leadership experience, strong people leadership skills, and the ability to influence outcomes across teams and organizations.
- 12+ years of experience in account management, strategic partnerships, customer success, business development, consulting, or related commercial leadership roles
- Experience influencing organizational strategy, operating models, and cross-functional decision-making in multi-layered customer-facing organizations in high growth or complex environments
- Demonstrated ability to build alignment across cross-functional teams and navigate competing priorities with clarity and empathy
- Proven ability to shape strategy, influence senior stakeholders, and drive measurable business outcomes across large enterprise partnerships
- Strong business judgment and analytical thinking, with experience solving complex, u