#  Director, Partner Experience at Everpure

> Own the strategy and processes that let partners buy from and work with Everpure autonomously and with less friction.

- Company: Everpure (everpure.com.au)
- Location: Santa Clara, California
- Places: Santa Clara, United States
- Posted: 2026-10-23
- Level: Director
- Team: Partner Experience
- Apply: https://job-boards.greenhouse.io/purestorage/jobs/8310695
- Page: https://ye.saranatour.dev/jobs/director-partner-experience-everpure-kn77kc1r72fpp8v1tew50b2gp18hd01r

## The posting

Director, Partner Experience
Everpure · Santa Clara, California

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

## **THE ROLE:**

Our partners should be able to autonomously do business with Everpure quickly and confidently. As Director, Partner Experience, you will own the strategy, processes and execution to make that happen: increasing partner self-sufficiency, removing friction from every partner touchpoint, and reducing our cost-to-serve. This work will directly impact Sales productivity, Finance and Operations workload, and partner profitability.

This is a business leadership role that sits at the intersection of partners, the field and technology. You will own the business side of the partner experience, defining what partners and the field need and bridging those business requirements to our Digital Transformation team, who build and run the systems, with support from Business Systems Analysts. You will also own partner data health: the definitions, quality standards and governance that make sure partner data is captured correctly and can be trusted.

You will own the overall direction, priorities and outcomes for partner autonomy, spanning partner satisfaction, tool adoption, end-to-end partner process ownership, partner data health, change management and system optimization. You will set the strategy and success measures, and make sure partner and field feedback turns into prioritized enhancements that land so the overall partner experience measurably improves. Because partner autonomy requires real change in how the GPO and GSO organizations work, you will orchestrate that change, with support from PMO and Change Management.

## **WHAT YOU’LL DO**

- **Set and drive the partner autonomy strategy and own the processes that deliver it**
- **Own partner experience business requirements**
- **Own partner data health and governance**
- **Own partner satisfaction and the feedback loop**
- **Lead the change that partner autonomy requires**
- **Influence across the company**

## **WHAT YOU’LL BRING...**

- - 12+ years of experience in channel, partner experience, partner operations, digital transformation or go-to-market roles within a B2B technology company
 - 5+ years of people leadership experience, with a track record of building and developing high-performing teams
 - Deep understanding of the partner ecosystem (Resellers, Distributors, MSPs and GSIs) and how partners transact, including onboarding, deal registration, quoting and ordering
 - Proven experience owning business requirements for partner-facing systems and partnering with IT to deliver them; familiarity with Salesforce PRM, partner portals, CPQ and partner data management, including data governance and stewardship
 - Demonstrated success driving self-service, digital adoption or cost-to-serve reduction programs
 - Track record of owning end-to-end business processes and leading the change management required to transform them across a large, matrixed organization
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