# Cluster Director of People & Culture  at AccorHotel

> Develop and execute the people and culture strategy across the Dubai cluster, aligning talent priorities with business goals.

- Company: AccorHotel
- Location: Dubai, Dubai, United Arab Emirates
- Places: Dubai, United Arab Emirates
- Posted: 2026-11-05
- Level: Director
- Team: People & Culture
- Reports to: Cluster General Manager
- Work mode: On site
- Apply: https://jobs.smartrecruiters.com/AccorHotel/744000159780240-cluster-director-of-people-culture-
- Page: https://ye.saranatour.dev/jobs/cluster-director-of-people-culture-accorhotel-kn7a7damfjamzh6143xfy851js8hmnsb

## The posting

Cluster Director of People & Culture 
AccorHotel · Dubai, Dubai, United Arab Emirates

The Cluster Director of People & Culture is responsible for developing and implementing the People & Culture strategy across Novotel & Adagio Premium Dubai Al Barsha, ensuring alignment with business objectives, brand standards and corporate guidelines.

As a strategic business partner to the Cluster General Manager and Hotel Leadership Teams, the role drives talent development, Heartist engagement, organizational effectiveness and operational excellence while fostering a high-performance, inclusive and people-centric culture.

Key responsibilities:

- **Strategic Leadership:** Develop and execute the cluster P&C strategy, partnering with business leaders to align people priorities with operational and financial objectives.
- **Talent Acquisition:** Oversee recruitment, workforce planning, succession pipelines and internal mobility to ensure the availability of quality talent.
- **Talent Development:** Drive performance management, leadership development, learning initiatives, career progression and succession planning.
- **Heartist Experience:** Champion team member experience, engagement, recognition, wellbeing, Heartist facilities, diversity and organizational culture.
- **Heartist Relations & Compliance:** Ensure effective team relations management, regulatory compliance, HR governance and adherence to company policies and procedures.
- **Compensation & Benefits:** Oversee payroll, compensation, benefits, manpower budgeting and personnel cost management in partnership with Finance.
- **P&C Operations:** Ensure efficient delivery of P&C services, including visa administration, colleague accommodation, transportation, uniforms, systems and audits.
- **People Leadership:** Lead, coach and develop the P&C team, fostering accountability, collaboration and continuous improvement.

- Bachelor's degree in Human Resources, Business Administration, Hospitality Management or a related field.
- Professional HR qualification (CIPD, SHRM or equivalent) is an advantage.
- Minimum 8–10 years of progressive HR / P&C experience within the hospitality industry in the UAE.
- Minimum 3–5 years in a senior HR leadership or Director-level position.
- Previous multi-property or cluster hotel experience within an international hotel group is highly desirable.
- Strong knowledge of UAE Labour Law and employment regulations.
- Proven experience in talent management, succession planning and organisational development.
- Sound knowledge of employee relations, compensation and benefits, payroll and HR governance.
- Strategic thinking and strong business acumen.
- Excellent stakeholder management and influencing skills.
- Strong leadership, coaching and people development capabilities.
- Effective communication, negotiation and problem-solving skills.
- High emotional intelligence, cultural awareness and adaptability.
- Integrity, discretion and sound decision-making.
- Passion for hospitality, people development and continuous improvement.