# Client Retention & Sales Development Specialist (Australian Mortgage) at D2B

- Company: D2B
- Location: Metro Manila, Metro Manila, Philippines (remote)
- Places: Metro Manila, Remote, Philippines
- Posted: 2026-08-05
- Apply: https://apply.workable.com/d2b-1/j/04A6F88415/
- Page: https://ye.saranatour.dev/jobs/client-retention-sales-development-specialist-australian-mortgage-d2b-kn7e64ve24gscffr4wr66n5ncd8hdpdh

## The posting

Client Retention & Sales Development Specialist (Australian Mortgage)
D2B · Metro Manila, Metro Manila, Philippines

**Position**: Client Retention & Sales Development Specialist (Australian Mortgage)

**Salary**: PHP 60,000 - 80,000 per month

**Working Hours & Conditions**: Aligned with Australian hours; full-time (remote)

**ROLE OVERVIEW**:

We are looking for a dynamic **Client Retention & Sales Development Specialist** to drive portfolio growth and lead conversion. In this high-visibility role, you will serve as the primary engine for converting warm inbound digital marketing leads while actively engaging the firm's existing client database to perform annual loan reviews and rate optimizations. Working closely with senior Mortgage Brokers, you will directly influence pipeline success by turning interactions into qualified appointments.

**RESPONSIBILITIES**:

- **Inbound Lead Qualification & Appointment Setting**:
- **Client Retention & Portfolio Growth**:
- **Operational Excellence**:

**Requirements**

**QUALIFICATIONS**:

- **Experience**: 1–3+ years in sales development (SDR/BDR), outbound appointment setting, customer retention, or client services.
- **Industry Knowledge**: Solid understanding of basic mortgage and lending concepts (e.g., interest rates, refinancing, principal & interest vs. interest-only loans).
- **Communication**: Exceptional verbal and written English skills with a warm, persuasive tone and professional phone demeanor.
- **Target-Driven Mindset**: Comfortable making frequent outbound calls, pursuing conversion targets, and thriving in an outcome-based performance culture.
- **Tech-Savvy**: Strong familiarity with CRM tools, database management, and Google Workspace / Microsoft 365 suite.