# Assistant Mortgage Broker (Australian Mortgage) at D2B

> Process mortgage loan applications, manage client documents and CRM records, and coordinate with lenders for an Australian broking team.

- Company: D2B
- Location: Metro Manila, Metro Manila, Philippines (remote)
- Places: Metro Manila, Remote, Philippines
- Posted: 2026-08-27
- Team: Australian mortgage broking team
- Work mode: Remote
- Type: Full-time
- Pay: PHP 65,000 - 85,000/mo
- Apply: https://apply.workable.com/d2b-1/j/F6793F5051/
- Page: https://ye.saranatour.dev/jobs/assistant-mortgage-broker-australian-mortgage-d2b-kn72r2ym56832khnwp0rss5q8n8hd76w

## The posting

Assistant Mortgage Broker (Australian Mortgage)
D2B · Metro Manila, Metro Manila, Philippines

**Position**: Mortgage Broker Assistant

**Salary**: PHP 65,000 - 85,000/mo

**Working Hours & Conditions**: Aligned with Australian hours; full-time (remote)

**Holidays**: AU Holidays

**ABOUT THE CLIENT**:

The client is a premier, independent mortgage and finance brokerage headquartered in Sydney’s Northern Beaches, serving a diverse clientele across Australia. Specializing in high-stakes financial strategy, the firm navigates the complexities of residential construction, small-scale development, and business lending. By leveraging a robust network of over 50 lenders and a portfolio of 1,350+ loan products, they translate deep market intelligence into sophisticated, structured capital solutions for homeowners and entrepreneurs alike.

The client distinguishes itself through an elite synthesis of empathy and strategic rigor. Their philosophy centers on financial empowerment and transparency, moving beyond "big-bank scripts" to provide honest, conflict-free advice tailored to the client’s long-term wealth objectives. Whether helping families rebuild after major life transitions or guiding investors through multi-stage commercial developments, the firm maintains a reputation for high-level negotiation and an unwavering commitment to the financial health of the communities they serve.

**OVERVIEW**:

The Mortgage Broking Assistant provides end-to-end operational and administrative support to an Australian-based mortgage broking team. This is a specialized role requiring prior experience in mortgage processing and loan support — not a general VA or EA position.

The role supports brokers with loan application processing, documentation management, CRM updates, lender coordination, and compliance tasks. The assistant must understand Australian mortgage processes, aggregator systems, and loan submission workflows.

**RESPONSIBILITIES**:

- **Loan Processing & Administration**:
- **CRM & Systems Management**:
- **Client & Stakeholder Communication**:
- **Compliance & Quality Assurance**:
- **Admnistrative Suipport**:

**Requirements**

**QUALIFICATIONS**:

- 2+ years’ experience in mortgage broking support OR loan processing
- Experience with Australian mortgage documentation and workflows
- Understanding of aggregator systems
- Hands-on experience in loan writing support or mortgage assistant role
- Experience working remotely or supporting offshore clients (preferred)

**TECHNICAL SKILLS**:

- Experience using mortgage CRM systems
- Experience with aggregator platforms
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Strong document management skills
- Ability to work with cloud-based tools

**SOFT SKILLS & COMPETENCIES**:

- High attention to detail
- Strong written and verbal English communication
- Ability to follow structured processes
- Self-managed and disciplined (remote environment)
- Proactive problem-solving ability

**PERFORMANCE INDICATORS (KPIs)**:

- Loan file accuracy rate
- Turnaround time for document collection and file submission
- CRM accuracy and data completeness
- Responsiveness to broker queries
- Compliance adherence rate
- File progression timelines

**ADDITIONAL PREFERRED SKILLS/EXPERIENCES (Not Required)**:

- Social Media & Marketing Support