# Assistant Director, People & Culture at AccorHotel

> Manage daily People & Culture operations and lead the team that handles labour relations, benefits, compliance and colleague engagement.

- Company: AccorHotel
- Location: Jasper, AB, Canada
- Places: Jasper, Canada
- Posted: 2026-11-06
- Level: Assistant Director
- Team: People & Culture
- Reports to: Director, People & Culture
- Work mode: On site
- Apply: https://jobs.smartrecruiters.com/AccorHotel/744000160264184-assistant-director-people-culture
- Page: https://ye.saranatour.dev/jobs/assistant-director-people-culture-accorhotel-kn7dmt8tgy7yvf9yjeh4r889dd8hsjaf

## The posting

Assistant Director, People & Culture
AccorHotel · Jasper, AB, Canada

At Fairmont Jasper Park Lodge, we don’t just offer careers — we create opportunities to grow, lead, and make a lasting impact in one of Canada’s most iconic resort destinations. As Assistant Director, People & Culture, you will be at the forefront of shaping an exceptional colleague experience during an exciting period of transformation. With a brand-new hotel opened in 2026 and a renewed focus on elevating how we support, engage, and inspire our teams, this is a unique opportunity to help build something truly special. If you are a passionate, energetic people leader who thrives in moments of change and opportunity, we want to hear from you!

**What you will be doing:**

Reporting to the Director, People & Culture, your role will entail:

- Manage and oversee the daily operations of the People & Culture office, including employee and labour relations, performance management, benefits, health, wellness & safety, employee experience, compliance, HRIS, administration, and the performance and development of People & Culture team members.
- Act as a trusted partner to the Director, People & Culture and hotel leadership team, providing proactive guidance on people strategy, workforce planning, colleague engagement, leadership capability, organizational effectiveness, and change management.
- Support the development, coordination, and execution of the People & Culture strategy, programs, events, and initiatives, with a strong focus on colleague experience and engagement.
- Support labour and employee relations matters, including collective agreement interpretation, grievance preparation and resolution, workplace investigations, respectful workplace concerns, policy interpretation, and coaching leaders on fair and consistent practices.
- Advise, guide, and support leaders across the property with the consistent application of People & Culture policies, procedures, programs, decisions, and legislative requirements.
- Partner with operational leaders and the Talent Attraction team to support workforce planning, seasonal recruitment strategies, retention planning, and staffing models for a large, seasonal workforce, including 300+ new hires annually.
- Partner with the Learning & Development Manager to support meaningful and applicable learning programs for leaders and colleagues, including orientation, onboarding, leadership development, and other training initiatives.
- Other duties as assigned.

**Your experience and skills include:**

- Three years of People & Culture experience in a business partnering or management role is required.
- One year of experience leading, coaching, or developing a team is required.
- University or college degree or diploma in a related discipline is preferred.
- Strong computer skills, particularly with Microsoft Office Suite, with the ability to use technology and data to gather insights, tell stories, and improve business outcomes.
- Excellent interpersonal and communication skills, both verbal and written.
- Strong conflict resolution skills, with the ability to navigate sensitive situations with professionalism, sound judgment, and care.
- Organized, energetic, innovative, and passionate about People & Culture.
- A resilient problem solver who remains optimistic, solutions-focused, and adaptable in the face of obstacles.
- Previous experience with HRIS or HR manager systems, SmartRecruiters, and/or Dayforce is an asset.
- Experience working